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Search

The guided product search, filters and additional tips and search options are described in detail here... [read more...]

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Registration

The advantages are obvious. Read here why you only need to enter your data once and which additional benefits you will enjoy as a result. Order history and your own shopping basket are only two of them... [read more...]

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Delivery and billing addresses

You have the option of creating different billing and delivery addresses. When you order, simply click on the desired address - the stored data is displayed automatically. There is no need to make any new entries... [read more...]

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Order templates

You can store frequently ordered products in special order templates. Your advantage: To order, you only need to open the respective order template and need not search for each individual item anew every time... [read more...]

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View orders

As a registered customer, you can view all previously completed online orders at any time. Here you will learn how to call up the status of your orders and how to have all orders displayed (including for a specific timeframe)... [read more...]

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Package tracking

Explanation of package tracking and the various stages of order processing... [read more...]

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The order process

A short description of the "Order directly" function and the placement of goods in the shopping basket, as well as the steps for completing an order... [read more...]

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My account

How can you assign or change user names and passwords, what can you do in case you forget your user name or password? Find out here... [read more...]

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Cookies

What exactly are cookies and how can you enable them? Learn more about setting options here... [read more...]

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Any more questions?

Were you unable to find help under the categories offered? Get in touch with us here... [read more...]

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